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Month-end close benchmarks for 2025

This report explores how long the month-end close process actually takes, where teams are getting stuck, and what finance leaders can do to close faster without compromising on accuracy.

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The hidden gaps in NetSuite, FloQast, and Blackline: How we’ve built Ledge to solve them

Ira Fridman
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June 3, 2025
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Ira Fridman

Ira is Head of Customer Success at Ledge and has extensive payments and finance operations experience. She led payment operations for three years at Rapyd, a leading payments platform, and worked as a treasury manager and payment operations team lead at payments giant Payoneer.

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Finance teams today have more tools than ever. ERPs are more powerful. Close management platforms are widely adopted. Automation and AI are everywhere.

And yet, month-end close still feels like a grind.

Controllers still rebuild the same work every period. Senior accountants still spend close week stitching systems together. Finance leaders often wait longer than they’d like before they can stand behind the numbers.

Even when the checklist shows most tasks complete, teams often hold back on sharing numbers until follow-up questions, late entries, and edge cases have been worked through.

The problem isn’t effort. It’s that the tools finance teams rely on were never designed to do the work of the close — in a way finance teams can fully control and trust.

To understand why, it helps to look closely at the three categories most teams rely on today: ERPs like NetSuite, close management tools like FloQast, and enterprise reconciliation platforms like BlackLine.

Why NetSuite alone doesn’t solve the close

NetSuite is the system of record for financial data. It’s where transactions live, balances roll forward, and journal entries ultimately post.

But NetSuite was never designed to execute the close.

Most close work happens outside the ERP:

  • Pulling data from multiple systems
  • Rebuilding schedules and reconciliations
  • Preparing accruals and recurring entries
  • Drafting variance explanations
  • Collecting and attaching support

In practice, that means a lot of manual effort: running saved searches, exporting reports, drilling into balances, and gathering evidence before anything is ready for review.

NetSuite holds the data — but it doesn’t prepare the work.

As a result, accounting teams act as the glue between systems every month, manually translating ERP data into the workpapers, logic, and explanations the close actually requires.

NetSuite is essential, but it leaves a large execution gap between “the data exists” and “the close is complete and trusted.”

Why close management tools like FloQast stop short

Close management platforms like FloQast solved a real problem. They brought structure, visibility, and accountability to a process that was often tracked in spreadsheets and email.

Checklists. Task ownership. Approvals. Status tracking.

For many teams, that visibility was a meaningful step forward. But these tools primarily track the close — they don’t execute it.

A task can be marked complete while the underlying work still needs follow-ups, explanations, or fixes before anyone is comfortable relying on the numbers.

The accounting work itself still happens elsewhere:

  • Data is pulled manually
  • Logic is rebuilt in spreadsheets
  • Journal entries are drafted outside the system
  • Variance explanations are written after the fact

In practice, many teams use FloQast primarily as a close manager — checklist, ownership, and storage — while preparation continues in Excel and across other tools.

Even newer AI features tend to operate at the edges: summaries, commentary drafts, surface-level analysis. They don’t materially change how much work the team has to do.

As many controllers put it:

“The checklist is helpful — but the work still takes the same amount of time.”

Why BlackLine solves a different problem

BlackLine is built for control, compliance, and scale — particularly in very large enterprises. It excels at:

  • Standardized reconciliations
  • Centralized controls
  • Strict process enforcement

That rigor is intentional. Configuration typically happens upfront through IT or consulting, and accountants operate within that structure. For many teams, that tradeoff creates friction:

  • Work must conform to predefined models
  • Changes are difficult once implemented
  • Excel-native workflows are constrained
  • Custom logic is harder to adapt over time

BlackLine manages risk well, but it often struggles to match how modern finance teams actually work day to day — especially teams that rely on judgment, exceptions, and evolving logic.

And like other tools, it still assumes humans are rebuilding much of the close work each period.

The common gap across all three

Despite their differences, NetSuite, FloQast, and BlackLine share a core assumption:

Humans execute the close. Tools organize around them.

That’s why:

  • Context resets every month
  • Logic lives in people, not systems
  • Work is recreated instead of reused
  • Close speed depends on effort, not repeatability

Reconciliations, accruals, flux analyses, journal entries, and supporting workflows are rebuilt each period instead of executed as systems. This is the gap Ledge was built to solve.

Ledge FloQast BlackLine
Primary role Executes close work with AI agents Tracks and coordinates the close Enforces standardized close controls
Core value Reduces effort by executing close tasks end-to-end Improves visibility and accountability Improves compliance and consistency
Who does the work AI agents execute tasks under accountant direction; humans review and approve Humans prepare; tool tracks Humans prepare within configured templates
Role of accountants Direct logic, provide context, review, override, and approve Prepare and review Operate within configured structures
Scope of execution Data pulls, schedules, reconciliations, flux, JEs, ERP UI workflows Coordination only Reconciliations/controls inside system
Excel-native Core medium, generated and refreshed automatically Manual Often constrained
Auditability Full reasoning, formulas, inputs, and evidence captured by default Centralized files Compliance-first audit trails
Flexibility High — accountant-directed and changeable High — but manual Possible via services, rigid over time
Best fit teams Mid-market and enterprise NetSuite teams that want to reduce manual rebuilds across the close Teams focused on visibility Enterprises prioritizing standardized controls

How Ledge is different: Agent-driven close execution

Ledge is not another checklist or reconciliation tool. Ledge introduces a different operating model:

Every close task can be executed by a digital staff accountant — under human direction.

Instead of asking accountants to redo the same work every month, Ledge embeds AI agents directly into the close checklist. Accountants define the logic, assumptions, dependencies, and exceptions. Agents execute that logic consistently, every close.

Agents run ahead of the deadline you set:

  • Pulling data across NetSuite and connected systems
  • Refreshing schedules and reconciliations
  • Drafting flux and variance explanations
  • Preparing journal entries with full backup
  • Performing NetSuite UI workflows (reports, attachments, screenshots)

Tasks don’t start from a blank slate. They start with work already prepared and ready for review.

Excel-native, fully transparent

Ledge doesn’t replace spreadsheets — it builds them.

It uses Excel as the execution and review layer finance teams already trust.

Agents generate real Excel workbooks:

  • Multi-tab schedules and reconciliations
  • Live formulas (not pasted numbers)
  • Roll-forwards tied to source data
  • Clear calculation logic that can be inspected and edited

Every figure is traceable. Every formula is visible. Nothing is hidden behind proprietary views.

Accountants can review, adjust logic, override assumptions, and re-run agents — without involving IT or consultants.

This is how automation stays flexible instead of becoming rigid.

Fully human-in-the-loop and glass-box by default

Ledge is not black-box automation.

AI agents execute.

Accountants direct, review, override, and approve.

For every AI agent run, teams can see:

  • What data was pulled and from where
  • The exact steps the agent took
  • The formulas and assumptions used
  • The outputs produced
  • The supporting evidence attached

Nothing posts automatically. Nothing bypasses professional judgment. All changes are reviewable. All logic is changeable.

Automation accelerates execution — without removing control.

Audit-ready by design

Because execution, review, and evidence are created together, audit readiness is built into the close. Every task produces:

  • Clear lineage from source data → Excel → journal entry
  • Full approval history
  • Traceable calculations and assumptions
  • Captured UI evidence for ERP actions

The audit trail isn’t assembled later. It’s generated as the work is done.

A new operating model for the close

The goal of Ledge isn’t just a faster close. It’s a system where:

  • Accountants direct systems instead of rebuilding work
  • Close logic compounds instead of resetting
  • Execution is repeatable and auditable
  • Judgment stays firmly in human hands

This is what it looks like when the close runs like a system — not a project.

Why teams switch

Teams don’t switch to Ledge because their close tool is broken.

They switch when they realize visibility alone doesn’t reduce the amount of work their team has to do every month.

Ledge doesn’t just manage the close.

It executes it — transparently, auditably, and under full accountant control.

From close to a project to close as a system

The close doesn’t stay painful because teams lack discipline or tools — it stays painful because the work resets every month. When execution becomes repeatable, transparent, and system-driven, confidence stops depending on late nights and heroics. Ledge turns the close from a recurring project into durable infrastructure — with accountants firmly in control.

See how Ledge makes your ERP work better.

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In this article:
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